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Cancellation Policy
A 50% Deposit of the Total Amount is due on Booking. This becomes the Cancellation Fee up to 24 hrs before Arrival. If Cancelled within 24 hrs of arrival or "No Show", then 100% of the Total Booking will be charged. Bookings made more than 1 month before arrival will be Charged 25% of the total Amount owing on the Booking. Another 25% Deposit is due 1 month before arrival and the Balance will be due on, or before, the morning of Arrival. Your Email is required as we send an Itinerary on the morning of arrival, with a Code for the Key Safe to access your property Key. This Itinerary includes Confirmation of full payment for your stay at Townsville Terrace. |
Check In Instructions
Key Safe is at the rear of the property, your email is required by us so that you can receive a 4 digit code on the morning of arrival to access the key safe. Check Out Instructions Key to be returned to the key safe on departure, please remember the key code. Rubbish to be placed in external bins, dishes washed and returned to cupboards, property left neat and tidy. Payment Methods Visa, Mastercard, Amex or Direct Deposit accepted. Full payment processed & itinerary sent via Email on the morning of Arrival. See Location Map Below. |
Contact Information
Phone: 61 7 4091 7300 info@summitrainforestretreat.com Bookings can be made by using the "Book Now" button, Phone or Email. Parking There is an undercover parking bay at the rear of the property, please park in Bay 11. Length of Stay Rates for Nightly, Weekly & Monthly Stays are available, please enquire. Hours Check In - From 14:00 Check Out - Before 10:00 |